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This is a testimony although I should really be president of Dr. Greg Beten’s
fan club. I started to be a patient at Westpark Dental in the mid 80s. My usual
pattern was to make an appointment, cancel 1-2X and then show up. The care was
always good, but I grew up in the time dentistry was sometimes painful and
always scary. I had several unusual dental incidents as a young person that left
me with a great fear of the dentist. In early ’95 I became patient of Dr.
Beten’s. This charming confident young man did not minimize my feelings instead
with patience and understanding worked with me. Never was I made to feel
embarrasses or ashamed by anyone in his office. I no longer cancel appointments
but go regularly. I may not be Dr. Beten’s number one “afraidy cat” patient but
I’m sure I make the top list. He, with his kind eyes and beautiful smile is
truly a master with medication, always explaining each step he is doing, and has
never hurt me. I can state not only is he a wonderful dentist, but truly a
“gentle man”
Charlene C.
North Olmsted
Dear Dr. Gallagher.
This isn’t something I would normally do, but I felt compelled to write so that
I could thank you and your staff for making my initial visits to Westpark Dental
so pleasant.
I really appreciate the courtesy and friendliness that I was treated with by
everyone on your staff. You ALL went “above and beyond” in making me feel
comfortable and fitting me into your busy schedule on such short notice – all of
this for a new patient that you had never met.
I only wish I got such exceptional customer service everywhere I went.
Please, share my comments with your staff, as they deserve the praise. Also,
know that you’ve made a client out of me for as long as I’m in the Greater
Cleveland area and that I will refer anyone I know of, who is looking for dental
services to your office.
Really…thank you!
Sincerely,
Richard D.
Cleveland
Dr. Beten,
WOW! I love my new “Smile”! You have made me one happy lady. Your gentle, caring
way of working with people is a special gift. I love coming to the dentist’s
office! Sounds Crazy-but it’s not any more!
Shirley N.
Cleveland
Dr. Gallagher,
I’m so thankful to M.B. for referring me to you. I loved everything about the
visit- from your team, to your office lay-out, and most especially you—except of
course for the diagnosis. You made me feel very at ease and I have no fear of
coming back to you for cleanings or anything else for that matter.
Nancy. L.
Cleveland
Dear Dr. Gallagher
Thank you so much for seeing me and giving me your professional advice. You and
your staff could not have been more corteous, friendly, and professional. I’m
indebted to you for your kindness and service. E. and M. told me you were “the
best”. Clearly you are! Thank you again.
Ed.B.
Westlake
Dr. Gallagher
Thank you for your kindness and good humor when giving me novacaine. I had heard
nightmare stories about what goes on in dental offices, so I was grateful that
my experience was so positive. I did not have to wait long and the treatment I
received from your dental assistants was very sensitive and kind. I send my
heartfelt thanks to you and your staff for taking care of me and my children.
You are a great dentist!
Cindy T.
Middleburg Hts.
Dr. Fitz, Jennifer and staff,
Thank you so much for taking my Mom so quickly and fixing her right up before
the holiday. You made her feel so much better and helped to calm all of us down
after a few very long weeks. As always, I appreciate your kindness and
sincerity. Thanks again,
Margaret O.
Rocky River
Dr. Fitz,
Thank you soooo much for being so thoughtful and thinking about us. Thanks for
being a good dentist.
Lisa and Mike B.
To everyone at Westpark Dental,
Before we moved out west I would just like to say what a great experience our
family has had from the great staff to the modern technology you are using
today. I don’t think I will be able to find such a fun and caring dental office
in Arizona. I just wanted to say thank you.
Thomas and Patricia K.
Glendale, Arizona
Dear Dr. Gallagher and staff,
You people certainly are very special. Your way of taking care of your patients
is really nice. You all seem to be, as the expression goes, down to earth,
casual or to say it another way, very comfortable. Thank you again for helping
me. I thank the Lord Jesus for giving me help and you were His way.
God Bless you,
Miriam P.
Cleveland
Thank you as always for your assistance. Dr. Fitz called me after my last
appointment to make sure that everything was OK, and I wanted to say how
thoughtful that was. Thank you all for being so courteous and professional.
Jennifer K.
Cleveland
My name is Carla and I had not been to the dents in 26 years. I realized with
being diagnosed with diabetes I had to start taking care of myself. I was
referred to Dr. Fitz and I am so grateful. I was so confortable and he went over
and above to MAKE SURE I would be relaxed! He took the fear of seeing a dentist
way from me completely and totally. I returned to get my cavities done, and by
golly, I felt NOTHING! You cannot go wrong when you visit with the confidence,
support and pampering. I am blessed to have found Dr. Fitz!
Carla M.
Cleveland
Dr. Beten and staff,
I would liket o thank everyone for the great experience I recently had at your
office. I had to have my first tooth removed since I had my wisdom teeth pulled
over 30 years ago. Jennifer was excellent at explaining everything to me and
calming me down. I do not remember feeling anything during the whole process.
Dr. beten was nice enough to call me at home to check on me, which made me feel
comfortable with the overall experience. I just wanted to share my thank with
everyone. Your office is truly doing a wonderful job of making my visits to the
dentist easier and easier.
Cheryl-Ann M.
Strongsville
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