What do you say to patients who have concerns about dental x-rays?
Here at West Park Dental we have an overall philosophy that the patient comes first, which sounds simple but it is really something we put into practice. From the minute the patient calls, and as soon as they walk in the door, our attention really is about them. We anticipate meeting the patient’s needs and making their visit go smoothly in every way—including helping them be pain free and comfortable.
Recently a patient called me and she was very nervous about dental treatment. She built up her strength to call several times, and a few times I had to talk her into not hanging up the phone. With a rare cancellation for that day, I was able to bring her in the day she called and I think that greatly facilitated her ability to receive dental care. If she had been required to wait for an appointment, she probably would not have come in for care.
It was very important to me to make sure that I was available when she walked in so that she would have someone familiar to talk with right away. We want to make sure that our patients do not feel like a stranger, and we make sure that everyone introduces themselves to the patients. Taking it a step further, I noticed that Dr. Gallagher went in and introduced himself to her first before she was bibbed or anything clinical happened.
This new patient went from being too fearful to call for an appointment to actually being rather relaxed and very relieved. I had explained to her by phone that Jessica, one of our hygienists, is very kind with patients and this new patient made a point of thanking me for recommending Jessica for her. We were all proud because a new patients who was originally nervous about a dental appointment left here very happy.
West Park Dental
New Patients Welcome
If you are looking for a gentle, courteous, and friendly dentist, then you've come to the right place. Our practice offers dental services for the entire family. Your oral health has a significant impact on your overall well being and our team is dedicated to providing you and your family with the best dental care possible.
The first thing most people notice about you is your smile. Advances in cosmetic dental care have made it possible for a dentist with the right training, qualifications and expertise to completely redesign your smile.
If you are missing one or more teeth, and wish to eat your favorite foods, increase your chewing ability, and improve your appearance, speech, and self-esteem, then you are a candidate for dental implants. The doctors at West Park Dental use the latest implant technology so you can smile again with confidence. Call our office today to schedule your appointment.
Do you find yourself waking at night gasping for breath? Are you exhausted all day long because you just can't get a good night's sleep?
'Apnea' is a Greek word meaning "without breath"; people who have apnea literally stop breathing in their sleep. A cessation of breath lasting for 10 seconds in adults, or 2 and 1/2 breath cycles in a child, is the clinical definition of sleep apnea.
X-rays are used for diagnostic purposes, and to protect the patient from oral health problems that could arise—or are currently present—which would not be discovered without the use of this important diagnostic tool.