Westpark Helpful Dental Articles

The Doctor Will See You Now—No Long Waits at West Park Dental

New patients who visit our dental office for their very first visit do not have long to wait once they arrive. One reason we can see patients promptly is that the doctors tend to run on time. Another reason is that patients have the option to complete their new patient paperwork prior to arriving at our office.

The patient’s appointment time is theirs alone. We do not overbook our schedule. When a patient arrives here for their appointment there is a spot waiting for them and we are planning our day around their treatment and the other appointments that can fit comfortably into the day’s schedule. As long as we have not had any dental emergencies to address, then we are usually on schedule and the patient will be seen promptly. I think respecting the patient’s time makes the entire experience more special for them. It also keeps our office running well and efficiently.

When a patient walks in I stand up and welcome them. If I know that it was not me, but rather one of my coworkers who spoke with the patient to schedule their visit, then I make a point of introducing the two of them. I think it makes a difference in establishing rapport to connect faces with names and voices.

I have been fortunate to work for West Park Dental for about eight years now, so I know most of the patients at this point. We treat our patients the way that we would like to be treated if we were visiting a dental or medical practice; we have a compassionate and family-like atmosphere in this office. We care and it shows through to our patients every day. We try very hard to make sure our patients feel comfortable and appreciated for coming here.

Molly MacBride, Insurance Coordinator
West Park Dental
Cleveland, OH

New Patients Welcome

Posted 07/20/2020

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Universal Infection Control Procedures Protect Patients

At West Park Dental we have infection control protocols in place that go beyond those required by law. We provide a very safe and hygienic environment for patients and staff alike. Our protocols begin with the way our treatment space is setup in the rooms.


Posted 11/23/2020

Dental Hygienist Measures Depth of Pockets Around Teeth

Periodontal (gum) disease is a silent disease because without periodontal charting of the gums people often would not know it is present until it reaches an advanced stage. Periodontal charting is used to assess overall dental health by checking every surface of each tooth, and the condition of the gums in every location of the mouth.


Posted 11/16/2020

Full Mouth Rehabilitation Often Requires a Team Approach

Some patients need a full mouth rehabilitation or reconstruction. One example would be a patient who has several missing teeth while many other teeth are breaking down and some teeth are not functioning properly.


Posted 11/09/2020

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